Crisp or Drift? Which one is better these chatbox alternatives?

When it comes to choosing a chatbox software for your website, you have a lot of options. Two popular choices are Crisp and Drift, but which one is the best fit for your business?


Crisp is a customer communication platform that offers live chat, email, and messaging options for businesses. It is designed to help businesses connect with their customers and provide support in real time.

Some of the key features of Crisp include:

  • Live chat: Allows businesses to chat with their customers in real time, providing immediate support and answering questions.
  • Email: Allows businesses to send and receive emails from customers, and track and manage email conversations.
  • Messaging: Allows businesses to send and receive messages from customers through popular messaging platforms like WhatsApp, Facebook Messenger, and more.
  • Built-in CRM: Allows businesses to manage and track customer interactions and information in one place.
  • Integrations: Crisp integrates with popular tools like Slack, Zapier, and more, allowing businesses to connect their customer communication platform with other tools they use.


Drift, on the other hand, is a live chat and messaging solution that focuses on sales and customer acquisition. It offers advanced chat functionality and integrations with popular tools like Salesforce and HubSpot. However, it can be pricier than Crisp, with pricing starting at $200 per month for the basic plan.

So which one is the right choice for you? It really depends on your business needs and budget. If you’re looking for a feature-rich chatbox solution with a built-in CRM, Crisp might be the better option. However, if you need advanced chat functionality and integrations for sales and customer acquisition, Drift might be a good fit.

What about 3rd alternative: Mevo

But if you’re looking for something in between, with a great balance of features and affordability, we suggest giving Mevo Chat a try. Mevo Chat is a cloud-based chatbox solution that offers live chat, automatic greetings, and canned responses, as well as customization options to match your brand’s style. Plus, it’s easy to use and has affordable pricing starting at just $10 per month.

Also with a free Basic plan of Mevo, you can access all premium features of Mevo Chat like Shared Inbox, Quick Answers, Visitor Informations, Customizable Chatbox, Multiple Projects, etc.

Click here and create a free account now. No credit card is required.

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